Frequently Asked Questions
Q: How do you price your chocolates?
A: Most of our candy is priced per pound. Since candy weight
varies, your selections will be weighed and priced accordingly.
This means a pound may weigh +/- 16 oz. Please do not ask
for exactly a pound.
Chocolates can be purchased by the piece, in 1/4, 1/2, 1, and 2
pound boxes. We tare out the weight of the box.
Truffles are available in the same configuration as chocolates plus 1, 2 and 4 piece boxes.
Q: What types of chocolates do you offer?
A: We work with the following types of chocolate
- Milk - a very light, traditional milk chocolate.
- Semi-sweet - a reddish cast with a fruity, winey flavor.
- Dark - a bittersweet chocolate.
- White - a rich cream color and cocoa butter-based, includes whole milk.
Q: Do you deliver your chocolates locally?
A: For an additional charge we can deliver your order locally. Please
call us for a quote and what delivery options would work best.
*Delivery Charges:
- Cary: Starting at $12.50 +
- Raleigh: Varies, call for quote
- RTP/Durham/Chapel Hill: Varies, call for quote
*When possible we'll attempt to minimize delivery costs by having
a staff member deliver our candies. The availability of our staff to make
deliveries depends upon the number of customers at our store. During
peak periods, our staff may be unavailable to make local deliveries at
the requested time. We will then offer our customers local delivery
services, whose costs are higher than ours.
Q: Can you ship your chocolates?
A: For an additional charge we can ship your order. Please call us for
a quote and what shipping options would work best.
Shipping Charges:
- Shipping charges vary by weight and destination. We usually ship by USPS Priority Mail.
- Corporate accounts, please call for billing policy.
Q: Can you ship during the 'heat of summer'
or 'dead of winter'?
A: Yes. During the summer we can include an ice pack and insulated
packaging to insure that
the chocolates arrive in good condition. There is a nominal charge
for using ice packs. If the summer temperatures are in the 90's or
higher, we may try to persuade you from shipping your chocolates.
Chocolates will leave the store nice and cool. The problem is how long
do they reside in non-air conditioned shipping containers or in the
direct sun on your front door step. With that being said, we have
been very fortunate with our summertime shipments.
During the winter, freezing has not been a problem.
Q: I'm considering placing an order, how
much advance notice do you need?
A: When placing an order please contact us as early as possible.
Normally, small orders can be filled that day, holidays may be an
exception. Holidays are always hectic, avoid the holiday rush by
placing your order as early in advance as you can.
Large orders or orders that require special set-up need a longer lead time. Call us and we can work with you to insure that your order is ready when you need it.
Q: Do you provide products for local
businesses?
A: Many area companies including the NC Symphony, SAS Institute, IBM, and multiple
hotels, have done business with us. We would like to provide the same
great service to your company.
There are many special products that we can offer to your company.
Whether it is for employee or customer holiday appreciation, retirement
parties, awards, or any other occasion, give us a call.
What better way to celebrate your business than with your corporate logo
in chocolate. If you are thinking about getting a mold made, please see
us at least 6 weeks before it is needed. Black and white camera ready
design needed. There is also a one time charge for creating your unique
mold.
Please give us a call early to schedule your order. Sufficient lead time
is needed to put together your order since our chocolates are handmade.
Q: Do you sell candy making supplies?
A: Yes, check out or section on candy making supplies.
Q: Do you sell sugar-free chocolates?
A: Yes, we carry a large assortment of sugar-free chocolates. In
addition, we carry sugar-free items.
Q: Does sugar-free also equate to calorie
free?
A: No, normally sugar free chocolates and candies have more calories
than their sugar based counterparts.